1. For those who have questions while shopping, search for a live chat function around the online store. Many big brands (and even some boutique stores) now have this functionality. It is possible to chat immediately with a customer service representative to correct any issues or answer any questions before buying. That can provide you with a lot of satisfaction.
2. Look for the right times to shop online. Often the stores that you frequent will have online sales that follow a time pattern. Many, for instance, schedule sales for the beginning of the month or at the end. If you notice there's a pattern, hold off on buying anything until the upcoming sales period begins.
3. If you shop frequently at a certain website or online store, it may be worth it to sign up for their email updates which usually have special deals and sales. This can result in savings for you as you may get yourself a discount around the item or perhaps free shipping, which could add up to bigger savings if you pick from the site often.
4. A reputable online seller must have a history that is recorded with the Better Business Bureau. Check with the BBB before you decide to part with your hard earned money to find out if there have been any major or continual complaints lodged against them. You don't wish to be spending your cash with a company that fails to offer.
5. Read customer testimonials before you buy anything. People are delighted to complain about bad service online, so search for sites and testimonials which are terrible so you are aware what you're getting into. You need to take bad reviews using a grain of salt, but if you see many, you know you will find a problem.