1. If you're making an online purchase, don't hesitate to contact customer support if you have an issue. By contacting customer service before you make your order, you'll find out how helpful customer support is and how quickly they respond. This is useful information to have when something goes wrong after you've made your purchase.
2. Although it may look tedious, be sure you read the contract and terms before you purchase in a website. These documents have valuable information on what you can and cannot do when you have an issue with the item that you bought. Read them thoroughly so that you do not have an unwelcome surprise when trying to return items.
3. Discover the online store's return policy. In case you are considering building a purchase on an item that you might want to return, ensure you find out if returning the item is definitely an option. Sometimes when you shop online, items cannot be returned and you may not want to be tied to an unwanted item.
4. Before shopping from a store that is a new comer to you, find out what the store's reputation is similar to. You can usually do an online search and learn what others think of the business. It is best to do this so you do not find out the tough way and lose your cash.
5. When you are shopping on the web, you should only shop at reputable stores. If the store does not have a good reputation, you may be asking for trouble. Some individuals have had their credit card and personal information stolen from shopping on under reputable websites. Be careful and protect your private information.