1. If you're making an online purchase, don't hesitate to contact customer support if you have a question. By contacting customer service before you make your order, you'll discover how helpful customer service is and how quickly they respond. This really is useful information to have when something goes completely wrong after you've made your purchase.
2. Read customer testimonials before you buy anything. People are delighted to complain about bad service online, so search for sites and testimonials which can be terrible so you know what you're getting into. You should take bad reviews using a grain of salt, but if you see many, you know you will find a problem.
3. Although it may look tedious, ensure you read the contract and terms before you purchase at a website. These documents have valuable info on what you can and cannot do when you have a concern with the item that you bought. Read them thoroughly in order that you do not have an unwelcome surprise when trying to return items.
4. Do not forget to comparison shop when you are looking for things online. People usually do that when shopping in physical stores, but they don't think about it on the Internet. If you opt for the first sale you see, there exists a chance you will miss out on an improved deal elsewhere.
5. Make sure that you're entering your payment details on a safe and secure site. Try to find "https://" within the URL in the site that you're trying to buy something from. If you don't see that or no indication of any website security, then it's probably a good idea not to trust those people with your account information.