1. Find out the online store's return policy. If you are considering creating a purchase on an item that you might want to return, be sure you find out if returning the item is an option. Sometimes when you shop online, items can not be returned and you may not want to be tied to an unwanted item.
2. If you are going to be online shopping, make sure that you get it done from a computer connection you understand is secure, like the one which you have at home. Hackers look for WI-Fi connections in public places when they are scouting for victims, so avoid shopping when using them.
3. If you're making an online purchase, don't hesitate to contact customer service if you have a matter. By contacting customer service prior to making your order, you'll find out how helpful customer support is and exactly how quickly they respond. This can be useful information to have in the event that something goes wrong after you've made your purchase.
4. Before buying from a new online retailer, do your homework on them. Check online reviews from other customers to see the way it handles stuff like customer service, shipping, and its overall buying experience. You can also look at the BBB to find out if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions regarding its business before you buy anything.
5. A great way to stay safe while shopping online is to avoid clicking any web addresses that are sent into your email. If you are expecting an email from a company, go to the actual website and do not click any links. Legitimate businesses do not send emails seeking personal information or account information.