1. Before buying from the new online retailer, do some research on them. Check online reviews from other customers to see the actual way it handles things like customer service, shipping, and its overall buying experience. You can also check the BBB to find out if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions about its business before you buy anything.
2. Do more research in the online store you are considering before ordering a product from them. If a store does not provide quality service or products, you will most likely find some negative reviews published on other sites. It is best to stick to online stores with an excellent reputation.
3. Always save copies of your orders and receipts from online purchases. Many stores will redirect you to a page after you've submitted a purchase detailing everything that was bought, customer information, the prices, etc. You should either print a duplicate of this or save a duplicate to your computer in case any issues arise before the end of the return period. Make sure to save any emails concerning your items' status or correspondence with the company regarding your orders, too.
4. When you are searching for a location to buy an item and not one of the results are most often from familiar retailers, you should be hesitant about entering your details. Look for security signs from Verisign or Cybertrust, so you know the retailer is not out to take your hard earned money.
5. Online shopping is a great way to find items that are out of stock at your local store. For example, if you are unable to find a certain size of jeans at the store near you, you can look on the store's website and discover if they are available to be shipped to you.