1. Before buying from the new online retailer, do some research on them. Check online reviews from other customers to see the actual way it handles items like customer service, shipping, and its overall buying experience. You can also look into the BBB to find out if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions on its business before you buy anything.
2. If you have questions while shopping, look for a live chat function around the online store. Many big brands (and even some boutique stores) now have this functionality. You can chat immediately with a customer service representative to repair any issues or answer any questions prior to buying. That can give you a lot of peace of mind.
3. When shopping online, most places only accept debit or credit cards. Keep this in mind when you are selecting a site to purchase from. In the event you don't feel relaxed providing the company with your charge card information, try to find another site. Try to find a site that offers a safe and secure page when you're adding your bank card information.
4. Make sure that when you make a purchase online, you are aware of in the event the site is secure or not. You may not want your information being compromised in this day and age. Identity theft is fairly common, and you must protect your information at all cost so that you wish to keep making purchases online.
5. If you're making an online purchase, don't hesitate to contact customer care if you have a question. By contacting customer service before you make your order, you'll discover how helpful customer service is and exactly how quickly they respond. This can be useful information to have in case something goes completely wrong after you've made your purchase.